Delivery Information and Return

İrini.com.tr Distance Selling Agreement

WARNING: In accordance with the relevant law, please read the following contract text in 12-point bold font and print it out. Additionally, every customer who becomes a member of our website and makes a purchase is deemed to have read and accepted all the provisions of the sales agreement below, which has been prepared by us!

IRINI DISTANCE SELLING AGREEMENT

This agreement has been prepared in accordance with the Regulation on Distance Contracts Application Procedures and Principles published in the Official Gazette dated 13.06.2003 and numbered 25137, which requires the execution of a contract for sales made over the internet. The clauses of the agreement are as follows:

ARTICLE 1 – SUBJECT The subject of this agreement is the sale and delivery of the product specified below, including its characteristics and sales price, by the SELLER to the BUYER, in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on the Application Principles and Procedures of Distance Contracts.

ARTICLE 2.1 – SELLER INFORMATION OLIVASA Food Cosmetics Industry and Trade Limited Company Address: Savaş Mah. Prof.Dr.Aziz Sancar Cad. Kocabas Ishani No: 1 Iç Kapi No: 65 Iskenderun/ HATAY Phone: +90 532 696 14 22 Email: info@irini.com.tr Website: www.irini.com.tr Mediterranean Tax Office: 4801185177 Mersis No:

ARTICLE 2.2 – BUYER INFORMATION The person who becomes a member of the www.irini.com.tr shopping site as a customer. The address and contact information used during registration shall be considered.

ARTICLE 3 – PRODUCT INFORMATION SUBJECT TO THE AGREEMENT The type, quantity, brand/model, color, quantity, selling price, payment method, and information at the time of order placement constitute the information about the goods/product/service.

ARTICLE 4 – GENERAL PROVISIONS

4.1 – The BUYER declares that they have read and are knowledgeable about the basic characteristics of the product(s) or service(s) subject to the contract, the sales price, payment method, and all preliminary information regarding delivery, and has provided the necessary confirmation electronically.

4.2 – The product(s) subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information, depending on the distance to the BUYER’s place of residence, provided that it does not exceed the legal 30-day period. This period may be extended by up to 10 days at most, provided that it is notified to the BUYER in advance.

4.3 – If the product(s) subject to the contract are to be delivered to a person/organization other than the BUYER, İrini.com.tr shall not be held responsible for the refusal of acceptance by the recipient.

4.4 – İrini.com.tr is responsible for delivering the product(s) subject to the contract in sound, complete, and in compliance with the specified qualities in the order, along with any warranty documents and user manuals, if applicable.

4.5 – The delivery of the product(s) subject to the contract requires the signed copy of this agreement to be delivered to İrini.com.tr and the payment to be made by the BUYER through the preferred payment method. If the product price is not paid for any reason or is canceled in the bank records, İrini.com.tr shall be considered relieved of the obligation to deliver the product.

4.6 – If, after the delivery of the product, the product price is not paid to İrini.com.tr by the relevant bank or financial institution due to unauthorized use of the BUYER’s credit card by unauthorized persons, not arising from the BUYER’s fault, the product must be returned to İrini.com.tr within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping costs shall be borne by the BUYER.

4.7 – If İrini.com.tr is unable to deliver the product(s) subject to the contract within the specified period due to force majeure or extraordinary circumstances such as adverse weather conditions or transportation disruptions, İrini.com.tr is obliged to notify the BUYER. In this case, the BUYER may exercise their right to cancel the order, replace the product(s) with a similar one, if available, and/or postpone the delivery period until the obstructive situation is resolved. If the BUYER cancels the order, the amount paid shall be refunded to them in cash within 15 business days.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The BUYER has the right of withdrawal within (14) days from the delivery of the product(s) subject to the contract to themselves or to the person/organization at the address indicated by the BUYER. In order to exercise the right of withdrawal, it is necessary to notify İrini.com.tr via email or phone within this period and the product must not have been used within the framework of the relevant provisions. In case of exercising this right, a sample of the cargo delivery receipt indicating that the product was sent to İrini.com.tr, along with the original invoice, must be returned. The amount paid for the product shall be refunded to the BUYER within 15 days following the receipt of these documents. If the original invoice is not sent, VAT and other applicable legal obligations cannot be refunded. The shipping cost of the returned product due to the right of withdrawal shall be borne by the BUYER.

The right of withdrawal cannot be exercised for products that, by their nature, cannot be returned, single-use products, duplicable software and programs, perishable or expired products. The exercise of the right of withdrawal for all types of software and programs, DVDs, VCDs, CDs, tapes, batteries, consumables (toner, cartridge, ribbon, etc.) is subject to the condition that the product’s packaging is unopened, undamaged, and the product is unused. Additionally, the consumer cannot exercise the right of withdrawal for goods that are customized or made personalized according to the consumer’s special requests and demands, or goods on which modifications or additions have been made.

In case payment is made by credit card or a similar payment card, the consumer may request the cancellation of the payment transaction on the grounds that the card was used without their consent and in violation of the law. In this case, the card issuer shall refund the payment amount to the consumer within 15 business days from the date of notification of the objection.

For the implementation of this agreement, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade and Consumer Courts in the settlement of İrini.com.tr’s location shall have jurisdiction.

By completing the order, the BUYER shall be deemed to have accepted all the conditions of this agreement.